|
Detailed information to about contacts.
After sale is before sale!
Sustainable customer relationships means going concern.
Deliver outstanding customer service due to competent employees. Superior customer service needs information about products and services all over and around the clock.
Accurate information via central data base.
Access customer information without team or distribution limits. Customer cards involve tenders as well as complaints from document management.
Well planned.
Profit from comprehensive appointment and resource planning. Graded access rights enable optimal co-ordination. Just a short insert into CRM is needed to remind all participants of an upcoming appointment.
No more doubles.
Already at data inserting, the doublet control recognises double data sets. In addition, more than one address can be assigned to freely eligible address groups. Freely defined address groups can be assigned to address more than once. Your company can enormously benefit from the comprehensive management of customer and target groups.
Efficient processing of service requests.
Processing of service orders and requests, from the first contact to successful problem solving, are completely kept in record. This enables information to guarantee excellent service at the push of a button.
|
|
Want to know more?
Click here to request an information leaflet.
|
